Understanding it. Engineering it. Exploring what comes next.
AI is changing how we think, build and interact with the world.
01 · AI & Business
From AI potential to business value.
AI is worth what it changes in a business, not what it can do in a demo. The hard part is rarely the model; it is the decision around it.
Founders, architects, technical leaders and decision-makers meet the same few questions before any choice of technology: where it pays, what it costs to run, what can go wrong, and whether to build, buy or wait.
01Where it paysStart from a process with a cost you can measure, not from a model in search of a use.
02What it costs to runPrice the answer, not the licence: volume, latency, and the people who check the output.
03What can go wrongWrong answers, leaked data, quiet drift. Each needs an owner before launch, not after.
04Build, buy or waitBuy the commodity, build what sets you apart, and wait where the ground is still moving.
In the works · ProjectThree levels of CX: automation, AI and agentsComing soon
02 · AI Engineering
Beyond the model.
A model is the smallest part of an AI system. What decides whether it holds up in production is everything around it: the data it reads, the context it is given, how it is served and orchestrated, what its agents and tools may do, and how it is measured and governed.
These are not six steps in a row. A request passes down through four layers and its answer comes back up; two concerns run across all of them, and what evaluation finds flows back into the data, the retrieval and the prompts.
06Governance & SecurityAccess, redaction, logs, human review and policy, enforced at every layer.
04Serving & OrchestrationA request enters hereRoutes each request, calls models, tools and agents in order, holds the latency and cost of an answer, falls back when a step fails.Trade-off · Every hop adds latency; every fallback is one more path to test.
03ModelsHosted or your own, chosen per task rather than once for everything.Trade-off · Capability against cost, speed and control of the data.
02Retrieval & ContextSearch, ranking, and the context an answer is built on.Trade-off · More context is not better context: precision beats volume.
01DataSources, lineage, freshness, and who may read what.Trade-off · An answer is never fresher, or cleaner, than what it was built from.
05Evaluation & ObservabilityFixed cases before release, traces and scores after it, at every layer.
Governance & Security, beside the stack: access, redaction, logs, human review and policy, enforced at every layer.
Evaluation & Observability, on the other side: fixed cases before release, traces and scores after it, at every layer.
Four principles
Data before models.Most AI failures are data failures. Lineage, freshness and access come before any choice of model.
Evaluation as a test suite.Every change to a prompt, a model or an index runs against a fixed set of cases before it ships.
Answers you can trace.Retrieval that cites its sources, so a wrong answer can be followed back to where it came from.
Guardrails at the boundary.Limits, redaction and review sit outside the model, where they can be tested like any other code.
Agents that act on our behalf, robots that share our spaces, machines we speak to instead of type at, interfaces that disappear into the places we use them. Some of it is already working somewhere; most of it is still a question.
Frontier is where I explore those possibilities, with curiosity and with the questions I ask of any system: what does it need, what does it change, and what could go wrong? What is built is marked as built; a concept is marked as a concept.
In the works · EssayAI can see through wallsComing soon
04 · Podcasts & Workshops
Ideas are better when challenged.
Ideas tested in the room: workshops and talks for the people who decide, and a podcast for the questions worth arguing about, with people who see them differently.
Workshops · Vodafone · 2024
Introducing AI to C-suite executives
In 2024, as AI was booming, we introduced AI to C-suite executives in workshops in Munich, Hamburg and Stuttgart.